Case Studies

Henkell Brothers Investment Managers Pty Ltd

Henkell Brothers are one of Melbourne's most successful property investment companies and have grown extensively over the last 20 years. They currently manage over 20 different owner investment entities who collectively own more than 30 corporate properties throughout Victoria. With the activity in the property market heating up, Henkell Brothers reviewed the way the company activities and transactions were managed and realised that although the property section was sharing information the accounts department were sharing information the two departments were working in an isolated way and their systems were unable to share information with each other. This method of managing the investments and properties was leading to double entry of data and was a looming issue as the portfolio would be reducing and growing in size over the next five years and there was no possibility of the business being flexible enough to meet these needs in a similar manner which would cause inefficiencies.

Melbourne Grammar

Founded in 1858, Melbourne Grammar School educates some 1,800 students from Prep to Year 12 each year. It fosters excellence through learning and leadership and offers an educational experience ranging across intellectual, social, cultural, spiritual and physical pursuits.

The School is organised into three campuses to meet the needs of the different age groups. The Junior School, Grimwade House (Prep to Year 6) in Caulfield, is coeducational with 680 girls and boys. The Middle School, Wadhurst (Years 7 and 8) and Senior School (Years 9 to 12) are in South Yarra and cater for 1,120 boys - day students and boarders.

Melbourne Grammar celebrated its 150th year in 2008 and in the same year, Lorraine Riches joined Melbourne Grammar as Property Assistant.

TCM Solutions Digital Pens Integration

TCM Solutions (TCM) are one of Victoria's most successful Air-conditioning and Fire Service companies growing extensively over the past 17 years. TCM currently manage over 170 different owner or management companies who collectively manage more than 600 corporate properties throughout Victoria.

With the activity in the property market heating up TCM reviewed their business processes and discovered that although the operations department was capturing data in their work management system, the onsite work reports were being delayed which delayed the ability to invoice or inform the owners and property managers of surfacing faults and issues.

As the traditional reporting process proved increasingly time consuming and with business expansion on the horizon, the decision was made to fully integrate the fmXpert management system with Destiny digital pens for all of their mobile staff.